Is your space accessible?

Adapted from the British Council’s Charter of Best Practice

Have a stage description ready. Look at entry points, stairs, ramps, equipment, cables and anything that could be a barrier for someone in a wheelchair or with mobility issues.
When you ask for their stage plot, also ask them for an accessibility rider.
Make sure your green room — if you have one — is also accessible.

Create promotional materials in different formats, using contrasting colours, large print and symbols.
Uploading a promo video? Add captions.

Describe your space in detail and include photos. Start from the sidewalk and look at doorways, stairs, ramps and elevators. Note everything and anything that could be a barrier for someone in a wheelchair or with mobility issues. Here is a useful checklist!
Is there an accessible toilet in your venue? If not, where is the nearest one? Is there accessible parking nearby?
Create a dedicated spot with accessible seating, in view of the stage.
Check your signage. Directions to the toilets, bar, entrances and exits should be illuminated and clearly visible.

Create a dedicated page on your website for accessibility, and make sure it is easy to find in your menu.
Have an Autism-friendly Guide to your space
Train your staff on accessibility arrangements, to ensure a pleasant experience for the patrons.

Offer different ways to buy tickets. In person, an online platform, or via email or phone.
Provide free tickets for support workers.

Consider captioning to display band names, song titles and lyrics.
Have earplugs at the door. #protip Contact your local audiologist, they might be willing to provide free ones.
Provide a quiet space, where people can take a break, away from the noise and crowd.

Get feedback from your audience about their experience and what could have made it even more accessible.
Listen and learn!

About MNB