Tips for making your music SPACE more accessible
Adapted from the British Council’s Charter of Best Practice
Booking artists with neurodiversities and disabilities
- Have a stage description ready. Look at entry points, stairs, ramps, equipment, cables and anything that could be a barrier for someone in a wheelchair or with mobility issues.
- When you ask for their stage plot, also ask them for an accessibility rider.
- Make sure your green room — if you have one — is also accessible.
Reach your audience
- Create promotional materials in different formats, using contrasting colours, large print and symbols.
- Uploading a promo video? Add captions.
Be clear about your space
- Describe your space in detail and include photos. Start from the sidewalk and look at doorways, stairs, ramps and elevators. Note everything and anything that could be a barrier for someone in a wheelchair or with mobility issues. Here is a useful checklist!
- Is there an accessible toilet in your venue? If not, where is the nearest one? Is there accessible parking nearby?
- Create a dedicated spot with accessible seating, in view of the stage.
- Check your signage. Directions to the toilets, bar, entrances and exits should be illuminated and clearly visible.
Share the information
- Create a dedicated page on your website for accessibility, and make sure it is easy to find in your menu.
- Have an Autism-friendly Guide to your space
- Train your staff on accessibility arrangements, to ensure a pleasant experience for the patrons.
- Offer different ways to buy tickets. In person, an online platform, or via email or phone.
- Provide free tickets for support workers.
DURING the show
- Consider captioning to display band names, song titles and lyrics.
- Have earplugs at the door. #protip Contact your local audiologist, they might be willing to provide free ones.
- Provide a quiet space, where people can take a break, away from the noise and crowd.
- Get feedback from your audience about their experience and what could have made it even more accessible.
- Listen and learn!